Contact information

Legal Information

Last Updated: September 28, 2026

Welcome to Shuddha Pooja. This page provides general legal information relating to the use of shuddhampooja.store and the purchase of products from our online store.

1. Business Information

Business Name: Shuddha Pooja
Website: shuddhampooja.store
Business Address: [Enter Your Complete Business Address]
Email: [Enter Customer Support Email]
Phone/WhatsApp: [Enter Customer Support Number]
GSTIN: [Enter GSTIN, if applicable]

Please ensure that the business information displayed on the website is accurate and current.

2. Applicable Laws

Our website and online sales are operated in accordance with applicable laws and regulations of India, including applicable provisions relating to:

  • Consumer protection

  • E-commerce

  • Sale of goods

  • Data protection and privacy

  • Taxation

  • Electronic transactions

  • Advertising and marketing

Where applicable, consumer rights under Indian law will continue to apply.

3. Consumer Protection

Customers are entitled to applicable consumer protections under Indian law.

We aim to provide products that correspond with their descriptions and applicable specifications displayed on our website.

If you receive a damaged, defective, incorrect or materially different product, please contact us according to our Return & Refund Policy.

4. Product Information

We make reasonable efforts to ensure that product descriptions, prices, photographs and other information on our website are accurate.

Minor differences in colour, packaging or appearance may occur.

Product images may be used for illustrative purposes where clearly indicated.

5. Pricing and Taxes

All prices displayed on the website will be in Indian Rupees (INR), unless otherwise stated.

Applicable taxes and shipping charges will be displayed at checkout where applicable.

We reserve the right to correct pricing or information errors and take appropriate action regarding affected orders.

6. Payments

Payments may be processed through third-party payment providers.

Customers should use only their own authorized payment methods.

We do not request customers to share passwords, OTPs, PINs or complete card details through phone calls, WhatsApp or email.

7. Privacy and Personal Information

We may collect information required to process orders and provide customer services, such as:

  • Name

  • Mobile number

  • Email address

  • Delivery address

  • Order information

  • Payment-related transaction information

Personal information will be handled in accordance with our Privacy Policy and applicable Indian data-protection requirements.

8. Returns and Refunds

Returns, replacements and refunds are governed by our Return & Refund Policy.

Customers should review the applicable policy before placing an order.

Nothing in our policies is intended to remove or restrict any consumer rights that cannot legally be excluded.

9. Intellectual Property

The Shuddha Pooja name, logo, website content, photographs, graphics, product descriptions and other original material may be protected by applicable intellectual-property laws.

Unauthorized copying, reproduction or commercial use is prohibited unless permission has been provided.

10. Third-Party Services

Our website may use third-party providers for services such as:

  • Payment processing

  • Shipping and delivery

  • Website hosting

  • Analytics

  • Advertising

  • Customer communication

Those providers may have their own terms and privacy policies.

11. Prohibited Activities

Users must not use our website to:

  • Conduct fraudulent transactions

  • Attempt unauthorized access

  • Introduce malicious software

  • Misuse payment systems

  • Copy website content without authorization

  • Use the website for unlawful activities

  • Interfere with website security or operation

12. Customer Complaints

For any complaint relating to an order, product, payment, delivery, return or refund, customers may first contact us using the contact details below.

Customer Support:
Email: [Enter Email]
Phone/WhatsApp: [Enter Number]

We will make reasonable efforts to review and resolve complaints promptly.

13. Legal and Regulatory Rights

Nothing on this website is intended to exclude, restrict or waive any statutory right or legal remedy available to a consumer under applicable Indian law.

If any provision of our website policies is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

14. Updates

We may update this Legal Information page when our business, website, services or applicable legal requirements change.

The latest version will be published on this page with the applicable "Last Updated" date.

15. Contact Information

Shuddha Pooja
Website: shuddhampooja.store
Business Address: [Mogarahalli Srirangapattna taluk mandya distic pin 571606]
Email: [support@shuddhampooja.store]
Phone/WhatsApp: [9164271416]
GSTIN: [Enter GSTIN, if applicable]