Privacy Policy

Last Updated: September 28, 2026

At Shuddha Pooja, we respect your privacy and are committed to protecting the personal information you provide when you use shuddhampooja.store.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect information such as:

Personal Information

• Full name

• Mobile/telephone number

• Email address

• Billing address

• Shipping/delivery address

Order Information

• Products purchased

• Order number

• Order date

• Delivery information

• Return/refund information

Payment Information

Payments may be processed through third-party payment providers.

We generally receive transaction-related information necessary to confirm and process your payment. We do not intentionally store complete credit/debit card numbers, CVV numbers, UPI PINs or banking passwords on our website.

Technical Information

When you use our website, certain technical information may be collected automatically, such as:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Website interaction information

• Approximate location derived from technical information, where applicable

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Confirm payments

• Provide order updates

• Respond to customer enquiries

• Process returns, replacements and refunds

• Provide customer support

• Improve our website and products

• Detect and prevent fraud or misuse

• Maintain website security

• Send service-related communications

• Comply with applicable legal and regulatory requirements

Where required, personal data will be processed on an appropriate lawful basis, including consent where applicable.

3. Marketing Communications

If you choose to receive promotional communications, we may send information about:

• New products

• Special offers

• Discounts

• Sales

• Other Shuddha Pooja promotions

You can request to stop promotional communications at any time by using the unsubscribe option where available or contacting us.

Withdrawal of consent for marketing communications will not affect processing that is necessary for an order or otherwise permitted or required by law.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember shopping-cart information

• Understand website usage

• Improve website performance

• Provide relevant advertising or marketing, where applicable

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Information

We may share information with service providers where reasonably necessary to operate our business, including:

• Payment processors

• Courier and delivery companies

• Website and hosting providers

• Shopify or other e-commerce technology providers

• Customer-support providers

• Analytics providers

• Advertising and marketing service providers

We may also disclose information when required or permitted by applicable law, regulation, legal process or a lawful government request.

We do not sell your personal information merely for the purpose of selling personal data to third parties.

6. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no internet-based service can be guaranteed to be completely secure.

Customers should never share their passwords, OTPs, UPI PINs, card PINs or banking passwords with anyone claiming to represent Shuddha Pooja.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Completing transactions

• Providing customer support

• Handling returns and refunds

• Maintaining business records

• Meeting accounting, tax and legal requirements

• Resolving disputes

• Preventing fraud and misuse

When information is no longer required, it may be deleted, anonymized or otherwise handled in accordance with applicable law.

8. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal data, including rights to:

• Obtain information about processing of your personal data

• Request correction of inaccurate personal information

• Request deletion of personal information where legally applicable

• Withdraw consent where processing is based on consent

• Raise a complaint regarding processing of your personal information

Requests may be submitted using the contact details provided below.

Applicable law may impose exceptions or limitations on these rights.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where applicable law requires parental or guardian consent.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social-media platforms or other services.

We are not responsible for the privacy practices of third-party websites.

We recommend reviewing the privacy policy of each third-party service before providing personal information.

11. Shopify and Service Providers

Our store may use Shopify and other technology/service providers to operate the online store, process transactions, manage orders, provide analytics and support website functionality.

Information processed by such providers may also be subject to their own terms and privacy policies.

12. Data Transfers

Some service providers used to operate our website may process information in locations outside your state or outside India.

Where applicable, such processing will be subject to appropriate contractual, technical or legal safeguards and applicable Indian law.

13. Legal and Regulatory Disclosure

We may disclose personal information where reasonably necessary to:

• Comply with applicable laws

• Respond to lawful government requests

• Protect our legal rights

• Investigate suspected fraud or unlawful activity

• Protect the security of our website, customers or business

• Comply with court orders or other lawful processes

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable legal requirements.

The updated policy will be published on this page with a revised "Last Updated" date.

15. Contact Us

If you have questions, requests or complaints regarding this Privacy Policy or your personal information, please contact:

Shuddha Pooja
Website: shuddhampooja.store
Business Address: [Enter Complete Business Address]
Email: [Support@shuddhampooja.store]
Phone/WhatsApp: [9164271416]

For privacy-related requests, please include enough information for us to identify the relevant account or order.

We will review and respond to privacy requests in accordance with applicable law.